Chumba Casino Canada Guide ("we", "us", "this guide") is an independent informational website about Chumba's history and Canada's closed market.
This policy applies to visitor data on this guide only. Chumba or VGW player privacy — registration, Sweeps balances, redemption KYC, payments — lives at chumbacasino.com or vgw.co. We are not a substitute for those documents.
What we do cover: technical logs, optional analytics, cookies, and messages you send us. What we do not cover: anything you submit after leaving for an operator, regulator, or third-party destination.
We do not collect, store, or process Chumba Casino player account data on this guide:
We do not sell personal information to data brokers or unrelated marketers. Post-exit account questions belong to VGW official channels, not this guide.
Information you provide. Email or a future contact form: whatever you send — typically name, email, and message content.
Automatic technical data. Our host may log IP address, browser type, device category, pages viewed, referring URL, and request date/time. These logs keep the site running and spot abuse — not individual gambling behaviour.
Analytics and cookies. If enabled, we use aggregated visit patterns only — page loads, traffic trends, error rates. We do not tie analytics to Chumba account identifiers.
We minimise tracking. The site may use essential cookies (security, load balancing, consent preference if a banner is enabled) and analytics cookies (aggregated patterns only, if analytics is enabled). Block or delete cookies in browser settings; static pages should still load without analytics cookies. No advertising retargeting unless we explicitly enable it and update this policy. We do not list specific vendor names here.
We use collected information to:
Technical logs support security and aggregate traffic — not gambling profiles, operator ad targeting, or resale to data brokers. Service providers may host the site, deliver email, or run analytics on our behalf under contractual obligations comparable to this policy. We disclose information when required by law or to protect the site and its users. We apply reasonable measures for a static site — HTTPS where configured, access controls on backend systems. No transmission method is completely secure; do not send sensitive credentials by email. Outbound clicks may pass standard HTTP referrer data. We do not otherwise pass guide-site visitor data to third-party operators.
Pages here link to sites we do not control — official Chumba/VGW properties (chumbacasino.com, vgw.co), provincial regulators, responsible-gambling resources, and third-party destinations on [Play Online].
Follow a product card, operator link, or any outbound link and you leave this guide. That operator's privacy policy applies, not ours. We are not responsible for how third parties collect, use, share, or secure your data — registration, payments, KYC, marketing cookies, or account history on their domains.
Before you register or deposit, confirm the product is legal in your province or territory and read that operator's terms and privacy policy.
We handle personal information under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. We collect only what is necessary for reasonable purposes tied to running this guide.
Your rights may include:
Server logs and analytics aggregates are kept only as long as needed for security, troubleshooting, and trend analysis — typically our hosting provider's rolling retention period unless a legal hold requires longer.
Email correspondence is retained to resolve your inquiry, then deleted or anonymised unless legal compliance requires keeping it. Deletion requests under section 6 are honoured where we can; law, disputes, or security investigations may require longer retention.
Under-18s. This guide discusses gambling-related topics and is not directed at anyone under 18 (or 19 where provincial law requires). We do not knowingly collect personal information from minors. If you believe a minor contacted us, notify us below and we will delete the information.
Changes. We may update this Privacy Policy from time to time. The effective date at the top changes when we do. Continued use after an update means you accept the revised version. Privacy changes stay here.
